Privacy Policy

Updated: May 30, 2025

Who We Are

Sup Boon Tiam Llp (“we,” “our,” or “us”) operates the website https://supboontiam.shop (the “Site”). We specialize in household and personal care products, delivering innovative and stylish solutions at Sup Boon Tiam to enhance your everyday experience. This Privacy Policy explains how we collect, use, share, and protect your personal data.

Data We Collect

Personal Information

We gather personal details when Users engage with our Site, such as during account creation, order placement, newsletter subscriptions, or customer support inquiries. This may include:

  • Contact Details: Full name, email, mailing address, and phone number.
  • Payment Data: Payment information processed securely by third-party providers, not stored on our servers.
  • Authentication Data: Information like photos or product descriptions to verify product authenticity for buyers and sellers.

Non-Personal Information

We automatically collect non-personal data when you interact with our Site, including:

  • Browser and Device Info: Browser type, device model, operating system, and ISP.
  • Usage Data: IP address, pages visited, visit duration, and other analytics.

Cookies and Tracking

Our Site uses cookies to enhance your experience. Cookies are small files stored on your device to save preferences and track usage. You can adjust your browser to refuse cookies, though this may affect certain Site features.

How We Use Your Data

We use your personal information to:

  • Deliver Services: Process orders, manage accounts, and provide support.
  • Enhance Experience: Analyze usage data to improve Site functionality.
  • Improve Offerings: Use feedback to refine products and services.
  • Process Transactions: Handle payments securely.
  • Communicate: Send order updates or respond to inquiries. With consent, we may send promotional emails, which you can opt out of anytime.

Data Protection

We employ robust security measures to safeguard your data from unauthorized access or alteration. Data exchanged between the Site and Users is encrypted using SSL and other protections, adhering to payment security standards.

Data Sharing

We do not sell or share your personal data, except:

  • With Service Providers: Third parties assisting with operations like payment processing or shipping.
  • For Legal Reasons: When required by law or to address legal risks.
  • Business Transfers: During mergers, acquisitions, or sales, data may be transferred.

Data Retention

We retain personal data only as needed for the purposes outlined here, such as maintaining active accounts or complying with legal obligations.

  • Account Data: Kept while your account is active.
  • Legal Needs: Retained for legal or dispute resolution purposes.

Your Rights

  • Access and Edit: View or update your data via your account or by contacting us.
  • Data Portability: Request your data in a structured format.
  • Deletion: Request data removal, except where legally required.
  • Marketing Opt-Out: Unsubscribe from promotional emails via links or direct contact.

International Data Transfers

Your data may be processed or stored outside your country. If transferred from Singapore, we use approved mechanisms to comply with data protection laws.

Policy Updates

We may revise this Privacy Policy occasionally, with the latest version indicated by the updated date. Continued Site use after changes implies acceptance. Check this policy regularly for updates.

Contact Us

For inquiries about this Privacy Policy, contact us at:

  • Email: [email protected]
  • Address: 38 Beo Crescent, #01-28, The Beo Crescent, Singapore 160038
  • Support Hours: Monday to Friday (8:00am – 5:00pm) PST

Company Details

  • Website: Sup Boon Tiam
  • Company: Sup Boon Tiam Llp
  • Address: 38 Beo Crescent, #01-28, The Beo Crescent, Singapore 160038
  • Email: [email protected]
  • UEN: T16LL2338L
  • Support Hours: Monday to Friday (8:00am – 5:00pm) PST